Using this website
Information about the KASIMO brand showcase, product guidance and support enquiries.
Purpose of this website
The KASIMO website provides brand information, product presentation and customer support. Orders and payments are not processed on this website. Any purchase through a separate seller or platform follows the terms provided for that transaction.
Product information
Product versions, available sizes, accessories and specifications may vary. Refer to the information and instructions for the exact model you are considering or have purchased. Contact our team if you need clarification before using a product.
Use and care guidance
General articles and help pages do not replace model-specific instructions. Follow the supplied instructions, including operating limits and precautions relating to pumps, charging and product care.
Product and purchase support
Warranty and after-sales arrangements depend on the terms accompanying the specific product and purchase. The website’s support pages provide a way to make an enquiry; they do not create a universal warranty period.
Brand and content
KASIMO branding and website material are provided to help visitors learn about the range. Contact us if you would like to use brand or product material for a business collaboration.
Contact
For questions about this website, email kasimohelp@163.com or use our contact form.
Novus Invention Limited, Hong Kong.
Page updated: 14 September 2026.