KASIMO Support Center

Good support.
Better peace of mind.

Find useful guidance for your KASIMO product, or get in touch with a question about setup, care or an existing purchase.

Product guides

A comfortable start

Everyday setup, cleaning and storage guidance.

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Common questions

Find an answer

Help with inflation, firmness, care and existing orders.

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Warranty support

Talk through a concern

Find out what to include when asking about a product issue.

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Here for you

Need a hand?

Tell us what is happening and which product you have. A little detail helps us point you in the right direction.

Contact Support

Before you contact us

  • Find the product name or model on its label or packaging.
  • Have your order reference available, if your question relates to a purchase.
  • Describe the issue and any steps you have already tried.

For a retailer or distribution enquiry, share your company, market and product interests instead.